On ITscope, companies can organise themselves in teams in addition to the classic division into departments. Each employee may create, add, or remove teams and team members. While memberships in departments are only visible internally to each company, team memberships can be viewed by any ITscope user. This is particuarly helpful if a reseller would like to address their price inquiries directly to the distribution team in charge of that request.
Create and edit a team
There are two ways to create a team:
List of Employees
The prefered way of managing teams is accessible through the employees list of your own company profile. It is located under the button "Manage teams" (1). A list containing all Teams is displayed on this page.
The "New team" button (2) allows you to add teams to your own company. A new team is then displayed in the list and may be edited further (3).
The dropdown menu (4) at the bottom allows you to select existing employees and add them to the respective team. Employees can belong to more than one team. Removing a member can be done by clicking on the X next to a team member's name.
Each employee can change the teams he belongs to in his profile. To do this, click on the area right next to your own picture (1). A pop-up for editing will open.
You can choose an existing team via the combo box "Team" (1) . When entering a free text, a new team will be created and can then be managed via the employee list as described above afterwards. The team is displayed directly below the dropdown menu (2) and can be removed there as well.
Visibility of team memberships
As soon as an employee belongs to a team, this information is shown in his public profile. Any ITscope user who has added the person in their network will be able to see it.
The list of employees can also be accessed in two views: when grouped by department or when by team. Employees who belong to more than one team may appear more than once in this list accordingly.
Teams for price inquiries (quote requests)
Suppliers can use teams to better route incoming quote requests. They start with a default team. Initially, all members of the sales department are assigned to this team "Quote requests".
If you would like to create additional teams for handling quote request, you simply check the box "Receive RFQ" (1) and add at least one employee. From this point, the new team will appear for all resellers on ITscope when addressing a price request.
You may also set up distribution list e-mail addresses for teams, which will then be used to send notifications about new quote requests. For teams that do not have a distribution list, notifications will be sent to each team member individually.
In order to differentiate teams better, you can also enter a description text. For the time being, this can only be viewed inside your own company.